Dashboard
The Administrator/Supervisor/Agent Menu disappeared. How do I get it back? Open
You can show the Administrator/Supervisor/Agent menu by clicking on the three-line hamburger menu to the right of the company logo.
I navigated away from the dashboard. How do I return to it? Open
You can return to the dashboard from any screen by clicking on the company logo in the upper left-hand side of your screen.
My Dashboard view looks different from my co-worker’s. Why? Open
Your Dashboard view depends on your level of access. An Agent’s Dashboard will be different from the dashboard for an Administrator or Supervisor.
The Administrator or Supervisor Dashboard view:
NOTE: The Supervisor Menu will actually say Supervisor rather than Administrator, but otherwise, the two dashboards are identical.
The Agent Dashboard view: