Company Profile
How do I access the Company Profile? Open
There are two ways to access the Company Information page so you can make any changes or updates to the company profile.
The first way is to click on the Profile/Gear icon and choose Company Profile from the dropdown menu, which will take you directly to the Company Information page.
The second way is to click on the Companies link under the Application section of the Administrator Menu.
And then click on the Info/Profile icon to the left of the Company you’d like to make changes to.
What is an Endpoint? Open
An endpoint is simply one end of a communication channel - a URL designated to receive data. In ConnectionsGT context, the endpoint is where status updates and mobile originating messages (MOs) are sent.
What information can I edit on the Company Profile? Open
You can edit the Company Name (1), Waiting for Reply Flag (2), Business Hours (3), Timezone (4), Endpoint (5), and Logo (6).
I’m a company Administrator. How do I edit a company profile? Open
Follow the steps to access the Company Profile. Once the Companies page pulls up, click on the Info/Profile button to the left of your company’s name.
When the Company Information page pulls up, click the edit button.
Once changes or updates have been made, click Save and you will return to the main Companies page.
Why can’t I edit a company profile? Open
You can’t edit a company profile, most likely, because you are either a Supervisor or Agent. Only an Admin can edit a company profile.
If you are an Admin and can’t edit a company profile, please contact ConnectionsGT Customer Support at